Bedford Eye Care in Bedford, NS Closed now

Reviews about Bedford Eye Care

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  2020-08-24, by beckyalegra
  I brought my daughter in to have her eyes checked, She is autistic and is really sensitive to bright lights, loud noises, eye contact and busy places. It can take her a while to calm enough to get her to let you near her but if you talk to her and let her check out the instruments and explain what they do, she will let you (patience is necessary). I actually said you may need to do it at slower time. I explained all of this on the phone when booking the apt. We got there for our apt. and it was crazy busy. We were rushed in and it did not go well, the tech seemed rushed and annoyed that my daughter was having a hard time with the bright light shining in her eyes and was scared. Needless to say, we were told that we couldn't finish the appointment and would have to reschedule and come back. I think that your staff needs some training on how to work with special needs people and maybe some sensitivity training to ensure they have as good an experience as everyone else.